Holiday Shipping 2026
Why are there two B.T.W. shops?
Our main website carries stocked merchandise that we prepare and ship. Our Pop-Up Store offers a wider selection made after you order. The shops have separate checkouts, shipping charges, production schedules, and order tracking.
When should I order for Christmas?
For stocked tees shipping within the contiguous U.S., we recommend December 9, 2026 at 11:59 p.m. Eastern. Eligible Pop-Up products have separate recommendations shown on their product pages. If an item has no confirmed holiday recommendation, contact us before buying it for a December 24 deadline.
Is Christmas delivery guaranteed?
No. Our recommendations leave extra time, but production delays, weather, carrier congestion, stock changes, and customs can affect delivery—even when you order early.
Does shipping time include production?
Pop-Up products must be made before they ship. A shipping estimate may describe transit only. Stocked main-site merchandise has a separate preparation period of up to two business days.
What about Australia and other international destinations?
International timing depends on the product, fulfillment location, shipping service, and customs. U.S. deadlines do not apply. Please contact us with the item and destination before placing a date-sensitive order. Availability and charges are shown at checkout. Alaska, Hawaii, U.S. territories, APO/FPO, and remote destinations also need individual estimates.
Can I pay for faster shipping?
Use only the services offered for your item and address. Faster transit does not necessarily shorten production or guarantee Christmas arrival.
Will everything arrive together?
Not necessarily. Main-site and Pop-Up purchases ship separately. Pop-Up items may also be produced by different providers and arrive in separate packages.
What if my order is delayed?
Check your order confirmation and tracking updates. For help, contact Admin@behindthewallsupplyco.com with your order number and the storefront where you purchased. We’ll review the available information and explain the next steps.
Our current core tees and Monster Special Edition tee are in stock. Orders are prepared for shipment within 2 business days. Tracking is provided when your order ships.
United States shipping
Standard shipping is $6.99 per order, with free standard shipping on eligible orders of $75 or more. Eligibility is based on the order subtotal after discounts, before shipping and taxes.
Standard transit is estimated at 3–5 business days after dispatch, in addition to the 2-business-day handling time. We select an appropriate tracked carrier for standard shipping, which may include USPS, UPS, or FedEx.
USPS Ground Advantage and Priority Mail options are also calculated at checkout where available, based on your address and order weight. These paid carrier options are separate from the free standard-shipping offer. The available services and final charges appear before payment.
Australia
Shipping is available to eligible addresses in Australia. Available services, shipping prices, and any taxes or duties collected at checkout are shown before payment. The U.S. flat rate and free-shipping offer do not apply internationally. International transit varies by service and destination; customs processing can add time.
Delivery estimates and updates
Delivery dates are estimates, not guarantees. Business days exclude weekends and holidays. If fulfillment is delayed, we will contact affected customers with an updated timeline and their options, including cancellation and refund rights under applicable law.
Need help?
Please use our Contact page and include your order number.
Ordering from our Pop-Up Shop?
The shipping rates and 2-business-day handling time above apply to orders from this main store. Our official Pop-Up Shop offers made-to-order products with separate production, shipping, checkout, and return terms. Main-store and Pop-Up orders cannot be combined, and the main-store free-shipping offer does not apply there. Check the Pop-Up product and checkout details for its delivery estimates and charges.
